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Support

Professional support for your dedicated server

Professional Support for Dedicated Servers

Your satisfaction and your concerns are very important to us.

Thus, we can always help you with questions about your Dedicated Server, problems or other requests, our knowledgeable and friendly staff is always happy to help. Your satisfaction with our Dedicated Server products is our ultimate goal!


Contact us by telephone (local rates apply)

Our experts at servdiscount.com are there to help you with any questions regarding our products or financial requests. To serve you better we guide you through our phone menu, so you can get in touch with the right person guaranteed.

With us, you get no simple call center via Hotline; experts are ready at the Dusseldorf location.

Call us at  +49 211 – 749 547 - 90

We are available by phone for any concerns from Monday to Friday 10:00 to 18:00 CET

The support team of servdiscount.com can provide assistance both in German and in English. We look forward to helping you!

Free and Individual Support via E-Mail

With the help of our free support via e-mail, please contact the servdiscount.com team with technical problems around the clock. Whether you write mail via your e-mail client or write us directly via the central customer management, we are there for you and can thereby respond to your request individually. You can also easily make contract-relevant requests and orders via the customer service area.

For technical inquiries on your Dedicated Server please contact support@servdiscount.com

For contract-related requests about your Dedicated Server, please contact our finanz: billing@servdiscount.com.

You can easily open a ticket through our central customer management. The interface can be reached at: https://zkm.servdiscount.com

24/7 Support, 365 days a year for you on-site!

We are here for you and your Dedicated Server 24/7 on-site at the data center in Dusseldorf, Germany. We guarantee you round-the-clock service for you to lease your server. Either via email or via customer interface, you can always reach us. 

Customer satisfaction is the highest priority!

Customer service is the most important part of service, servdiscount.com provides just that to customers. Therefore, this is our top priority in the company! In routine surveys, the quality of customer service is checked, weaknesses revealed and consequently taken care of.