Connection

Both the hoster and its customers need a reliable availability for their dedicated Server. Therefore, we guarantee you 99% availability on average on all root servers. A high availability is very important especially in business applications, as server failures can immediately impact sales and image. With servdiscout.com you can rely on a redundant designed infrastructure, so that the failure rate will be low. With the SLA-level standard, which guarantees a minimum availability of 99% and is part of all Dedicated Root Servers at servdiscount.com, we round off our service nicely. Our support response times and restoration times are specified in this document.

The hosting products from servdiscount.com are provided in the Tier III+ data centre of the myLoc managed IT AG in Düsseldorf. The myLoc managed IT AG, the company behind servdiscount.com, operates three data centres of over 2500 m² meeting the highest security standards at their Düsseldorf location. Add to that another 1000 m2 that can be developed if needed. The data centre operator additionally has access to the largest Lampertz security cell in accordance with LSR18.6 construction.

With the numerous fibre optic links which connect the hubs in Düsseldorf, Frankfurt and Amsterdam and with redundant routers, the server products from webtropia.com can be offered with the greatest bandwidths at the lowest prices. vServers, root servers and dedicated servers benefit from the peering agreements and direct connections with all major providers, e.g. Deutsche Telekom, ensure perfect network quality. The entire network is monitored around the clock by the Network Operation Center of the data centre operator, myLoc manage IT AG. Here is an overview of the benefits: 

• Direct access to the myLoc managed IT AG data centre
• Redundant backbone design with 480 Gigabit/s external connectivity
• Connection to all major carriers and exchange points
• 24/7 monitoring of the network through its own NOC